Your first sign-in
- Open Account menu › My Profile, select Change Password, and turn on Two-step sign-in.
- Your work needs the Inventory module, and the counter needs Pharmacy Counter as well. If Pharmacy › Pharmacy sends you back to the dashboard, the module is not on yet — ask your administrator.
- Use the Manage PIN button on My Profile to set your counter PIN if you will work a till. Your administrator can set one for you if you are stuck — change it afterwards, since every sale it rings up carries your name.
Setting the stockroom up
- Pharmacy › Inventory › New Item — the medicines and supplies you carry, with their unit and dosage form.
- Receive stock as batches, each with its own expiry. Dispensing draws from the batch nearest to expiring.
- Pharmacy › Brands — the brands and distributors behind a generic, so a doctor can prescribe by brand and the cashier can swap to what is actually in stock.
- Watch the reports for expiring and low stock before they bite.
Regulated medicines: a classification that arrived with the shipped starter
list only advises. It starts blocking or warning on a prescription once your clinic has reviewed and accepted
it.
Dispensing and the counter
- Dispense against a prescription from the visit; the record ties the medicine, the batch and the patient together.
- Over-the-counter sales run at Pharmacy Counter › Counter. Money is either settled at the counter or billed to a patient account — never both.
Where to read more
diversity_3 The other roles
admin_panel_settingsAdministrator
Set the clinic up, add the people, decide who can do what.
stethoscopeDoctorYour profile and signature, then consultations, records and prescriptions.
vaccinesNurseIntake, vitals and support around each consultation.
support_agentReceptionistRegister patients, book the day, handle online requests.
point_of_saleCashierCollect payments, print receipts, close the day clean.
pillPharmacistStock, batches and expiry, dispensing, the counter.
account_balanceAccountantPrices, revenue, disbursements and the day-end figures.
biotechLab TechnicianWork the order queue, record results, flag critical values.
radiologyRadiologic TechnologistTake the study, upload the images, keep the catalog straight.
Signed in already? The same guide inside your
clinic’s app carries your clinic’s branding and working links — open
Help › Getting Started from the left menu.