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Connect the Prescription, Payment, and Medicine Handover
Follow one clinic visit through consultation, billing, payment, and batch-level stock deduction.
Your team should not have to re-enter the patient and medicine at each desk. A connected pharmacy counter workflow lets the doctor prescribe, the cashier collect, and the pharmacist dispense from the same record while each person keeps a clear role.
| Stage | Record carried forward |
|---|---|
| Booking | Patient, doctor, service, and time |
| Consultation | Findings, generic medicine, dose, and duration |
| Pharmacy review | Price, quantity, available stock, and prescription class |
| Billing | Consultation and medicine under one amount due |
| Payment | Amount applied, change, and receipt number |
| Medicine handover | Batch used, quantity dispensed, and stock remaining |
Set the counter up to protect each handoff:
- Let the pharmacist confirm the prescription order before the cashier takes payment.
- Deduct from the eligible batch with the nearest expiry date.
- Check all order lines before moving stock so a shortage cannot create a partial record.
- Ask the next operator to sign in after each shared-counter sale.
- Keep anonymous walk-in purchases separate from patient charts.
Review revenue by payment applied, not cash tendered, so change never increases income. Trace each payment and dispensation to the staff member who handled it.
See your clinic workflow from booking to medicine handover. Book a CareClinic walkthrough.